Limited Express Romancecar [Shinjuku-Hakone Yumoto]

So as mentioned in my other post, my family and I traveled to Hakone for our day-trip via Odakyu’s Limited Express Romancecar (and yes as the name states, it’s an express train that only stops at a limited number of stations).

We boarded it from Shinjuku Station, and traveled to Hakone-Yumoto Station (via Odawara Station)! 😀
The travel time was just roughly around 1.5 hours (though apparently it can stretch to 1hr 45mins) and we paid only 890 Yen (Limited Express Surcharge for one way) since the normal train fare of approx 1190 Yen was already included in our Hakone Freepass.

We managed to get the seats booked and purchased online (yes the website is in English and you can find the link to it further below in this post).

For boarding, we just needed to purchase and present our Hakone Freepass (paper ticket) and bring along a copy of the printout (or snapshot on the smartphone) of our purchase details for the Limited Express as well as the credit card used for payment. That’s it 😀
For our return trip, we decided to try purchasing the reserved tickets in person so we could have a paper ticket 😀

*Note*:
So in short, boarding requires either
a) Hakone Freepass/Train ticket/IC Card + printout/screenshot of the online purchase of the Limited Express seats + Credit card used for the purchase (present these to the staff at the ticket gate then make your way through the ticket gate)
or
b) Hakone Freepass/Train ticket/IC Card + Paper ticket for the Limited Express seats (stack both pieces together and insert them into the ticket gate then walk through and collect them at the other end)

Yes that’s right. Method A is the “human way” and Method B is just the “machine way”.

IMG_1499

Hakone Freepass

IMG_1503

Limited Express Ticket in paper form
Our saloon seat ticket – only 1 piece for the 3 of us because Saloon seats are in fours aka a box (i.e. S2 is our seat number and it covers all 4 seats. To see what saloon seats are like, take a look at the “Train types” section below)

Notice that in the paragraphs above I mentioned “booked” and “purchased” – there’s a difference here. A booking refers to a reservation not a finalized thing yet. A purchase refers to payment being made the seat is definitely yours on that day/time.

The E-Romancecar website allows you to book/reserve seats and then make payment/purchase at any Odakyu ticket vending machine or ticket counter within a certain time frame; OR you can book/reserve AND make payment/purchase the seat online at a go *yay technology* *yay cards* (which tends to be more convenient of those of us who aren’t going to be in Japan within the next few days/weeks).

{ Edit (accurate as of 3 March 2019):
Just to give a rough idea on how long the online booking/reservation can last (as of March 2019) before payment has to be made (i.e. purchasing the seat)…

Odakyu can hold your booking for 1 week before they’re due for purchase either in person or online (credit card payments).
Look out for the “Purchase Due Date” on your booking, this indicates the date by which you have to purchase your tickets (of your preferred seat), before it’s released.

You can head to the main page @ https://www.web-odakyu.com/e-romancecar/ to retrieve your booking by entering your mobile number and email address associated with the booking (you would’ve entered this right before making your search/booking 🙂 }

Another point to explain about (since I was pretty confused about it at first too) as mentioned in my other post about the cost:

890 Yen would be the Limited Express Surcharge (one way)
1190 Yen for a normal train fare (one way)
1184 Yen for IC Card fare (one way)

So basically pricing works these way, on a per person basis:

A. Hakone Freepass (round-trip) + Limited Express Surcharge
B. Normal Train fare + Limited Express Surcharge
C. IC Card fare + Limited Express Surcharge

*Hakone Freepass already has the train fare incorporated in
*IC Card refers to your PASMO/SUICA/etc.

[23/5/2020 Add on:]
So based on the above, for a ROUND TRIP, on a PER PERSON BASIS, you may want to calculate either through:

A. Hakone Freepass (round-trip) + Limited Express Surcharge (one way * 2)
B. Normal Train fare + Limited Express Surcharge <– multiply both by 2
C. IC Card fare + Limited Express Surcharge <– multiply both by 2

[28/5/2018 Edit:] 
* If you’re getting Saloon seats (holds maximum 4 passengers), the limited express surcharge will be a flat surcharge regardless of how many passengers are actually sitting in the saloon box. So if the price is XXXXyen, then be it for 1 or 4 passengers, the price for the saloon seats/box (i.e. the limited express surcharge) remains at XXXXyen.

* This also means that if there’s more than one of you and all of you are taking saloon seats (sitting in a saloon box together), the calculation (in total) will be:

D: (Number of passengers but only up to 4 * Hakone Freepass/Normal Train Fare/IC Card Fare) + Saloon Seat Limited Express Surcharge (counted once, not four times)

[23/5/2020 Add On:]
So for us, this is how much we spent for 3 people, in 2015, for our Round-trip between Shinjuku and Hakone-Yumoto:

  • 3 x Hakone Freepass (at 5000yen each) = 15,000 yen
  • 3 x Limited Express Romancecar Surcharge TO HAKONE-YUMOTO (at 890yen each) = 2,670 yen
  • 1 x Limited Express Romancecar Surcharge BACK TO SHINJUKU (only 1, because we booked the Saloon seats which is a flat fare for between 1 to 4 people) (you can see this price on the ticket in my 2nd pic) = 3,560yen

Total: 21,230 yen

Train types

While booking/purchasing seats, you may notice that the name of the trains have a *(XXX)* next to them. This indicates the model of the train – and different train models have different features of their own (e.g. VSE has saloon seats and both VSE and LSE has observation deck seats).

IMG_1509

Me with the VSE train 😀

IMG_1461That’s probably an EXE train there ~

For both our rides to and from Hakone, we took the VSE trains. We managed to get normal seats for our trip to Hakone, and Saloon seats for our trip back to Shinjuku.

IMG_0642IMG_0663

Normal seats

IMG_1520 IMG_1521

Saloon Seats

And if you do notice in the photos, baggage can also be kept above your seats.

For more information on the train types and features, just head to http://www.odakyu.jp/english/romancecar/lineup/ 🙂

Boarding the train

Don’t forget to go to the correct platform for boarding!

IMG_0634

IMG_1524

(Yes the screens do change between a few languages)

Another thing to note is that because different models of the trains have different carriage sizes/lengths, there are labels on the floor to allow you to figure out where to stand at.

IMG_0647

IMG_0630

Seats/View

Through the online booking/purchase, you can choose which carriage and seat you would like to be at. The website will give you a preview of whether the seat is on the left or right of the train, and where the window frames are.

During our trip towards Hakone, we sat at 8A, 9A and 9B of Carriage 5 (the left seats, based on a forward-facing direction of the train) and these are the views we had:

IMG_0668 IMG_0729 IMG_0681IMG_0759IMG_0697IMG_0751 IMG_0677 IMG_0763 IMG_0784 IMG_0786

And just 1 or 2 snapshots of the view from the other side:

IMG_0760 IMG_0730

Take note that the seats can be turned 😀 So if you are travelling in a group of 4 and would like to face each other (like how they always to in anime :3) you can actually turn the pair of seats around!!! 😀

Food

In MSE, EXE and LSE trains, food comes in the form of Wagon Service while in VSE trains they come in the form of Seat Service. I don’t know much about the Wagon Service so I’ll just share about the Seat Service.

Every seat has a copy of a Romancecar Menu (magazine/booklet). In here, you can find details on food and drinks, as well as souvenirs and a few other things which are sold onboard.

IMG_0673

The Romancecar Menu (Spring ’15)

 IMG_1539 IMG_9095 IMG_1534IMG_0728IMG_0739

Bento, snacks and Corn soup!

Shinjuku & Hakone-Yumoto Stations

Just a little more about both Odakyu stations ~

Shinjuku Station has an Odakyu Shop where you can grab some snacks or drinks before boarding the trains.

IMG_0632

IMG_0635

Hakone-Yumoto Station has a nice “Welcome to Hakone” sign (yeah it’s random of me to mention this but it looked nice – no idea if it was just a spring special though), a few vending machines and an area near the platform where brochures and maps of Hakone can be found.

IMG_0789

IMG_1463

After getting through the ticket gates you can find a few shops and information/ticket counters.

IMG_0797

IMG_0796

There’s also a Hakone Cafe! 😀 With really cute toy train decorations around ~

IMG_1470

IMG_1473
IMG_1484

IMG_1504

IMG_1474

IMG_0794

For any other details about the Odakyu Line or stations, and A LOT OF OTHER INFORMATION about the Limited Express Romancecar (no kidding – even step by step instructions on how to purchase a ticket online/in-person or what to do on boarding day) you may refer to:

http://www.odakyu.jp/english/
http://www.odakyu.jp/english/traffic/
http://www.odakyu.jp/english/romancecar/

And you can get tickets booked at:

(No idea what’s the difference between the two apart from the design)

That’s all for now!! Feel free to drop a comment if you have any feedback or questions! ^_^

Responses

  1. Clara A Avatar

    Hi Grace! I’m hoping you can help me. I’m planing to get both the free pass and romance car tickets via online. However I’m so confuse as from what I read, if u purchase the free pass then you only have to pay the limited express surcharge when u get the romance cars tickets. However I tried online and it seems that the ticket is called limited express far. Is that the limited express surcharge? I’m so confused and it would be great if you could help me. Thank you so so much!❤️

    Like

    1. Grace Avatar

      Hi Clara! I just took a look at the website and yes I believe the Limited Express Fare is referring to the surcharge 😀 (I just randomly picked a date and seat and it came up to ¥1150 one way)

      For the freepass, it seems like there’s now the option to buy either the freepass with OR without the Odakyu line round-trip ticket being included. If you choose the one without it, just remember that you will also need to pay for the regular ticket/IC fare.

      So basically, Odakyu line round-trip ticket (either included the freepass, as a separately-paid regular train ticket, or separately paid via IC card) covers the distance (I guess?) from Shinjuku to Hakone-Yumoto, and the limited express surcharge/fare covers the extra cost over and top of the distance, because the Romancecar (being a LIMITED EXPRESS) skips the most number of stops and is the fastest way to travel from Shinjuku to Hakone-Yumoto station (so it’s like an express fare) ((you can take a look at https://www.odakyu.jp/english/transport/riding/types/ for the differences between the types of trains! :D))

      Hope this helps 😀

      Like

  2. Fated Blue Avatar

    Hi! I stumbled on your blog when looking up seat views on the trains. I am confused about the Hakone pass and if I can save money since I’m only on a day trip.
    tl;dr should I buy the Hakone pass if we’re going on a day trip via Romance car?
    =================
    You mentioned:
    “We boarded it from Shinjuku Station, and traveled to Hakone-Yumoto Station (via Odawara Station)! 😀
    The travel time was just roughly around 1.5 hours (though apparently it can stretch to 1hr 45mins) and we paid only 890 Yen (Limited Express Surcharge) since the normal train fare of approx 1190 Yen was already included in our Hakone Freepass.
    We managed to get the seats booked and purchased online (yes the website is in English and you can find the link to it further below in this post).”
    =====================
    We’re a family of four, but I manually computed train fares per person.
    No pass:
    Back and forth to Shinjuku via Romance car
    Hakone shrine
    Lake ashi cruise
    Owakudani ropeway
    Total cost per person is 9660 Yen as of Google Maps Feb 21 2020.
    If the cost of a back & forth Hakone day trip is 9660 yen, how can I save with the Hakone pass? Like, Do I just pay the Hakone pass price + Surcharge (5700 yen + 1780)?
    If I purchase the Romance car tickets online, how will the Hakone pass save me money?

    Like

    1. Grace Avatar

      Hi Fated Blue!

      Yup, with the Hakone Freepass, you just need to pay for the Freepass + Surcharge.
      So for the Freepass, like you said, it’s 5700 yen (which includes the basic fare for a round trip to/from Shinjuku to Odawara);
      For the Limited Express Surcharge, I think it should be 910 yen (Odawara) or 1110 yen (Hakone-Yumoto) as of May 2020 (based on https://www.odakyu.jp/english/romancecar/surcharges/). Note that this surcharge price is one-way!

      The total should add up to 7,520 yen per person (Odawara), based on 5700 + 910 (To Odawara) + 910 (From Odawara), which includes:
      1. The Limited Express train ROUND TRIP fare (i.e. to AND from Shinjuku to Odawara),
      2. 100 yen discount for Hakone shrine’s Treasure House (see: https://www.hakonenavi.jp/international/en/spot/523),
      3. Unlimited rides on Hakone Sightseeing Cruise (there are 2 types of Lake Ashi cruise, one is the pirate ship aka Hakone Sightseeing Cruise, and the other by Izuhakone. The Freepass does NOT cover the one by Izuhakone),
      4. Unlimited rides on Hakone Ropeway (Owakudani Ropeway)

      It also seems like their website now specifies that the roundtrip covered by the Freepass is up to Odawara instead of Hakone-Yumoto. So I’m not sure about this but if you want to alight at/board from Hakone-Yumoto, you might need to cater for an additional 520yen (320 basic + 200 surcharge) (one way) or 1040yen (round-trip), per person. Just in case.

      So the highest I’d expect to pay with a Freepass would be 7,520yen (based on Odawara) and 8,560yen (based on Hakone-Yumoto).
      Minimum 1,100yen saved compared to the 9,660yen Google Maps mentioned 🙂

      Hope this helps! 😀

      Like

  3. leekiang Avatar

    Hi Grace! Thank you so much for the very detailed step by step post!! It really helped on my planning! May i know how long can Odakyu hold the booking until the payment is made? I am planning to reserve the ticket one month before as per your post and then paying for it when i reach Japan 3 weeks later. Thank you once again!

    Like

    1. Grace Avatar

      Hi Leekiang! Sorry for the late reply, and thank you for the compliment! ^^ Glad it helped!

      I’ve just checked, and it seems like Odakyu can hold the booking for a week (they call it the “Purchase Due Date”) before payment needs to be made either in person or online (for payments via credit card). For online payments, you can retrieve your booking at the main page –> https://www.web-odakyu.com/e-romancecar/

      Hope this helps! Have fun there! 😀

      Like

  4. Jessy Avatar

    Hi Grace, for the 1 round trip (Shinjuku Station-Odawara Station) included in Hakone Free Pass, is it only can be used in same day?

    Like

    1. Grace Avatar

      Hi Jessy!

      If I’m not wrong, it should be dependent on how many days of the Hakone Freepass you have (i.e. 2 or 3 days). So not just within the same day 🙂

      Like

  5. Claus Avatar

    Hi Grace. Thank you for a great post. We are going to Hakone in July 2018, but only for one day. When you arrive at Hakone Yumoto how much time would you say you need to go around the area. I am thinking in regards to reserving seats on the return trip later that same day. Thanks.

    Like

    1. Grace Avatar

      Hi Claus! Thank you so much! I’m really happy that the post helps! 😀

      Our trains arrived at Hakone-Yumoto at 1123hrs (departure from Shinjuku was at 10am) and our return train was at 1900hrs from Hakone-Yumoto. So that’s about 7.5 hours in Hakone for us 🙂

      I would advise you spend a longer time there than us though! It’ll better to go earlier in the morning to enjoy Hakone in the daylight as it can get pretty dark at night in certain areas! There’s really so much beauty in Hakone and I still feel that we didn’t give ourselves enough time there.

      In our 7.5 hours we covered the following (also mentioned in my other post “Hakone!”):
      ~ Onsen experience at Hakone-Yuryo
      ~ A little bit of exploring the area around Hakone-Yumoto Station (but not for shopping, we were looking for a place to have sashimi)
      ~ Lunch at Yunosato Okada
      ~ Hakone Sightseeing Cruise
      ~ Hakone Ropeway
      ~ Hakone-Tozan Cable Car
      ~ Hakone Tozan Train

      So it was a pretty jammed-packed day for us! Some parts of our day were a bit more rushed than others + the sun was setting while we were taking the Tozan Train, so everything was getting dark so we couldn’t continue enjoying the greenery while looking out of the train windows – thus the advice above.

      Hope this helps! 🙂

      Like

  6. Shu Avatar

    Hi Cheryl. Great post! Very informative. May I ask, For the return trip, did you have to pay for normal train fare plus limited express fare? Thanks

    Like

    1. Grace Avatar

      Hi Shu! Glad the post helped 🙂
      As we had the Hakone Freepass (which already incorporates the normal train fare), we just needed to pay the limited express surcharge.

      However if you’re not using a Hakone Freepass then yes, you’ll need to pay for the normal train fare + limited express surcharge.

      Like

  7. Cheryl Avatar

    Hi, do you purchase both Hakone free pass and the limited express romancecar tickets together? Because the rate for limited romancecar tickets will be different if you purchase with free pass, I am just wondering how do I go about buying the tickets online. Do I buy freepass first, then romancecar ? Please advise. Thanks!

    Like

    1. Grace Avatar

      Hi Cheryl! I purchased the Romancecar tickets online first (before flying over), then the Hakone Freepass in person. But if you wish to purchase the Hakone Freepass online you can do so at https://www.japan-rail-pass.com/pass-regional/east/hakone-free-pass !

      Like

  8. Jane Avatar

    Thanks for all the helpful info! Did you reserve your seat for the return trip ahead of time? Or on the same day?

    Like

    1. Grace Avatar

      Hi Jane! Glad that the info helped! 😀

      For the return trip, I had the seats reserved about 1-2 weeks in advanced (but only needed to complete payment a few days before the train ride).

      Saloon seats are extremely limited (there are only a handful of boxes of them available, and only on VSE trains) so if your priority is to get those, the sooner you reserve them, the better! Reservations are available up to one month in advance on their website 🙂

      Like

  9. […] talk more about the journey and train(s) in another blog post, which you can find HERE. {link […]

    Like

Leave a reply to leekiang Cancel reply